President | email@example.com
T: (713) 964-0022 ext. 109
F: (713) 964-0044
Susan Palmer, (CIC) began her insurance career in 1979 as a commercial multi-line rater and then as an underwriter for a major property & casualty insurance carrier. After moving into the independent agency side of the business, Susan joined Insurepointe of Texas, Inc. in 1982 as a Commercial Lines Service Representative. Several years later, she was promoted to Operations Manager of the agency and coordinated all aspects of developing internal systems, office automation, employee training & development and implementation of standard operating procedures. Susan is responsible for management of the various resources that enable the staff of technicians to provide a superior level of customer service. She takes the lead in marketing of larger, more complex accounts and provides analytical analysis of coverage for customers and staff alike. Susan is a principal at Insurepointe and served as a Vice President of the firm until 2014 when she took the position of President after the retirement of Sam King. Susan and her spouse, Michael, live in Houston.